In a video series that allows us to answer questions directly from our customers, the question on the table today is probably one of the most common questions we receive: “Why can’t I just send my engineered below-the-hook device in for repair?”

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Dan Sherwood is a Product Manager with Mazzella Lifting Technologies out of our corporate branch here in Cleveland, Ohio. He’s here to answer a question about the repair process for below-the-hook lifting devices.

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