Warehouse Solutions

What Failed Pallet Racking Looks Like: Inspection Tips to Prevent Rack Collapses

person Ben Hengst
event January 23, 2025

Learn how to spot and address failed pallet racking! Failed pallet racking is one of the leading causes of warehouse accidents, costing businesses an estimated $36 billion annually, according to OSHA. Do you know how to identify failed pallet racking during inspections? Join Mazzella’s expert safety inspector as he walks you through common signs of pallet rack damage and shares actionable tips to prevent rack collapses.

What You’ll Learn in This Video:

  • Top 5 criteria for identifying failed pallet racking.
  • How forklift damage compromises pallet rack safety and leads to failure.
  • Red and yellow inspection items every warehouse manager should know.
  • The importance of post protectors, proper anchoring, and safe loading techniques.
  • Why third-party inspections are critical for addressing failed pallet racking.

Key Safety Takeaways:

  • 90% of pallet rack damage stems from forklift accidents—training is key to preventing failed pallet racking.
  • Daily visual inspections can help identify early signs of failed pallet racking. Problem areas should be checked.
  • High-traffic warehouses should conduct quarterly inspections to avoid costly collapses.

Failed pallet racking can lead to catastrophic accidents—don’t wait until it’s too late! Learn to recognize the warning signs and implement proactive safety measures today.

Contact Mazzella’s Warehouse Solutions Division for Professional Rack Inspections.

Transcript

Why Do You Need To Inspect Your Pallet Racking?

– According to OSHA, one of the top 10 causes of warehouse accidents is collapsing racks, costing an estimated $36 billion annually. Inspecting your racks is one of the best ways to prevent these types of accidents, but do you know what you’re looking for? Today, I’m tagging along with one of Mazzella’s rack safety inspectors to find out what failed racking criteria looks like.

What Are the Top 5 Problems Found With Pallet Racking?

Mark, thanks for letting me join your inspection today.

– You’re very welcome.

– Can you tell me what are the top five things that you normally find during your rack inspections?

– Certainly, start with structural integrity, columns, beams, bent, broken, damaged, et cetera. Two would be lack of anchoring, the systems to the floor. Three would be missing safety components and fasteners. Four would be product application type items. So is it the right storage for the right product? And then lastly would be, is the product being stored properly on those systems?

– So those are going to be kind of the five things that we’re looking for today.

– That’s right.

How Often Should Pallet Racks Be Inspected?

– So how often should you have your racks inspected? Is it daily, monthly, weekly? How long should you be checking?

– That’s a great question, and there’s really no right or wrong answer. It really comes down to several factors and first is throughput or usage. Is it storage that people interface with once a month or is it storage that people are interfacing with lift trucks every day, multiple shifts a day?

So it really comes down to the application. Traditionally, we recommend it minimum once a year. And for higher throughput applications, we recommend a quarterly inspection.

Who Should Perform a Pallet Rack Safety Inspection?

– So who should be doing these inspections? Can you do them in house? Should you have a third party come and do them for you?

– Due to the increased in fatalities and injuries in warehouse environments, OSHA’s really leaning on employers to outsource this type of inspection to eliminate the bias and to make sure that you have an industry professional doing the inspection and making sure that nothing is missed.

– You’re a third-party inspector.

– That’s right.

– What makes you competent and qualified to inspect somebody’s racks?

– An industry professional according to OSHA is someone that has the experience and the training with the governing body of storage rack systems, which is Rack Manufacturers Institute. And I check both those boxes.

– So do all your fellow inspectors, I assume?

– That’s correct.

– All right. Well, I’m going to hop behind the camera and then we can go on the inspection, see what we can find.

– Sounds great.

How To Inspect Your Warehouse Racking

– So what are we looking for, Mark?

– So in this section, what we start with is structural integrity. Do we see any visual damage to the column, to the horizontal bracing, or diagonal bracing? Everything looks pretty true.

We then move on to fasteners, safety clips, and anchoring. Columns are anchored properly. Here are the safety clips. Everything looks good.

I then move on to product application. Is the product being properly stored? So everything looks good here. What we don’t know is the capacity. We see the rated capacity of the beam, but we don’t know the capacity of the product. They have this plywood here as just extra support. So that’s a question that we’ll have to bring to their attention, just making sure the capacities match up.

This is an example of a missing clip or a damaged clip, so we’re going to catalog not only the problem but also the location of the issue. These are items that would be included in with the report. And this beam also appears to maybe possibly have been welded after the fact. So that’s what we would call a modification.

What Does Code Red Pallet Rack Damage Look Like?

As you can see, a lift truck must have smacked into that a few different times. So we’re going to go ahead and document that. Also take some measurements so we can report that to upper management. That’s definitely a situation that this material should be offloaded immediately and they should lock this area out until a replacement or repair kit’s been installed.

This is a major safety concern. As you can see, the product on this racking looks very heavy, very dense. This is a situation that we would deem a code red. There’s a lot of material on there and the condition of that upright is severely compromised, so we wouldn’t want anyone getting hurt.

How To Prevent Structural Damage to Racking Beam Uprights

Here’s a severely damaged upright again. This is probably from a forklift. As you can see, the horizontal and the diagonal cross brace has been beat up quite a bit. It’s severely compromised.

This is another example of a damaged upright, probably from a forklift. What we would recommend is them investing in some post protectors that would mount and secure to the ground right in front there. So it’d be very similar to this here. This is an example of an upright post protector. Oftentimes, people will put those in front of each of the upright legs.

What Does Improper Use of Pallet Rack Storage Look Like?

This here’s another product application or rack loading concern that I’m going to bring to their attention and catalog as well. As you can see, the material’s not spanning the front horizontal beam or the rear horizontal beam for that matter. And in addition to that, you can see the wire decking is starting to be compromised by sagging in.

They should probably offload that material onto a different crate or a larger pallet so that it can span the front and rear cross beams.

Look for Missing or Damaged Rack Safety Clips

Here’s a couple opportunities where there’s missing safety clips. This is what you want. Obviously, this one’s missing.

Why You Need To Span Both Horizontal Beams of Your Pallet Racking

Here’s an example of a damaged solid deck. Instead of a wire deck, they’re having solid decks here. And if you look underneath, you can see how compromised that decking is.

Here’s a good example of product application or rack loading concerns. This cart is not spanning the front or rear cross beam and all that weight is being point loaded right here on the metal deck. If you can see, there’s a little bit of sagging that’s starting to occur. So that would be a yellow cautionary item for them to keep a close eye on.

The Importance of Pallet Rack Post Protectors

Here’s a good example of these post protectors that they’re used to guard the front leg of the upright. As you can see, this post protector’s been hit a little bit. However, the upright is in good shape still, so it’s done its job. This is why we recommend using post protectors on any rack openings where forklifts are interfacing with.

Here’s an example of a damaged horizontal upright brace. Looks like maybe a lift truck might have smacked into that. They have an area designated here on the floor. It’s possible that maybe this isn’t the right spot to be storing product right there. So we’re going to go ahead and document that. The bracing’s been compromised, but the upright itself seems to be in decent shape. So we’ll use that, that’ll be a yellow precautionary item.

How To Identify Training Needs for Forklift Operators

A little bit of beam damage there, that would be a precautionary item. They should keep an eye on that.

It looks like several of these beams all have the same indent. This to me is forklift training. So whomever’s putting these totes away are struggling with getting them in the position properly.

It also could be the clear aisle that they have here is a little tight, so they’re not giving their operators a lot of room to work. So that’s why when you see these situations, you have a lot of rack damage, a lot of product damage, and potentially equipment damage.

There’s really not a tremendous amount of damage. There’s a handful of precautionary items. I would say my largest concern here today is their product application and rack loading concerns. So there’s a lot of product as you can see, that are not spanning the front and rear beams, which is required to uphold capacities. So those are items that I’ll review with their company’s management team.

How To Spot Missing Anchorage on Your Storage Racking

So here, we have an example of some storage rack that’s not anchored to the ground properly. Every upright, front, and rear leg will have on standard two anchor holes or anchor points. And as you can see, neither of those are being utilized.

That’s a recommendation that we’ll make. That would be a yellow cautionary item that we’ll review with the company’s management team.

So in this area in particular, there’s a lot of missing safety fasteners. So I’m not going to document every individual location, but I’m going to give them an area of concern that we can review with them.

– Is that a red or a yellow type situation?

– This would be a yellow. It’s structurally not sound, but for good safe practices, they should have safety fasteners and clips in there.

What Happens After a Warehouse Safety Pallet Rack Inspection?

– All right, Mark, so obviously we found a few problems today. So what happens next? What should the customer do?

– What I do is we’ve made a lot of notations and we’ve taken a lot of pictures today of the items of concern. We gauge those or rate them, I guess, based on a color code system. Yellow is, these are concerns you should be made aware of. Red is like a code red, and those are items that we’re going to bring to someone’s attention before we leave site.

So we’ll review that with the customer, explain to them our findings, our inspection findings and what our concerns are and give them a list of recommendations. Either repair, replace, or tag out lockout.

– And are you able to give them a quote from like today or they, do they need to wait for the report?

– Any type of quoting would be done after the fact because there’s so many different types of rack, different size, different gauge metal being used. There’s a lot of specifications that go into replacing and repairing storage systems. So I’d have to take this information back to our project management team and we would prepare a quote for them.

But in the meanwhile, if it was of high concern, we would recommend that they lock out that area until we come back and address it.

What Is the Best Way To Prevent Pallet Rack Damage?

– Now, is there anything that they could be doing to maybe prevent some of these accidents or prevent some of this damage? Any safety features that they could be implementing?

– Training is a big, big key component. Ninety percent of the rack damage that we find is due to forklift traffic. So training, an evaluation of their training protocol would certainly be something we would look at and discuss with them.

In addition to that, daily inspections. Hold the employer accountable for understanding that these are areas that we’ve designated as of concern. You need to look at those periodically to make sure they don’t get any worse.

How Can You Learn More About Pallet Safety Inspections?

– Mark, thank you for letting me tag along on the inspection, showing us what type of damage, what types of things we should be looking for on the inspection. And feel free to use this video as your guide to help you inspect your racks and know what you should be looking for. You can use this as a checklist to make sure that your racks are in safe working order. But it is probably a good idea to have a dedicated third party come in without bias to check your pallet racks are safe.

Whatever your material handling needs, Mazzella is here to help. From lifting and rigging, to overhead cranes, to inspections, service, and training, we are your one-stop lifting shop.

If you found this video useful, informative, entertaining, or you just feel like being friendly, then hit that Like button so we can get this information out to everyone who needs it. Subscribe and hit the bell so you never miss a video. If you have a question, drop it in the comments so we can get you an answer. Remember, safe rigging is smart rigging. My name is Ben. Stay safe out there.

FREE Downloads!


Contact Mazzella with your questions

Contact Mazzella


In this video

0:00 – Why Do You Need To Inspect Your Pallet Racking?

0:30 – What Are the Top 5 Problems Found With Pallet Racking?

1:05 – How Often Should Pallet Racks Be Inspected?

1:37 – Who Should Perform a Pallet Rack Safety Inspection?

2:23 – How To Inspect Your Warehouse Racking

3:27 – What Does Code Red Pallet Rack Damage Look Like?

4:03 – How To Prevent Structural Damage to Racking Beam Uprights

4:36 – What Does Improper Use of Pallet Rack Storage Look Like?

5:02 – Look for Missing or Damaged Rack Safety Clips

5:08 – Why You Need To Span Both Horizontal Beams of Your Pallet Racking

5:41 – The Importance of Pallet Rack Post Protectors

6:30 – How To Identify Training Needs for Forklift Operators

7:28 – How To Spot Missing Anchorage on Your Storage Racking

8:13 – What Happens After a Warehouse Safety Pallet Rack Inspection?

9:19 – What Is the Best Way To Prevent Pallet Rack Damage?

10:03 – How Can You Learn More About Pallet Safety Inspections?

warning
Disclaimer:

Any advice, graphics, images, and/or information contained herein are presented for general educational and information purposes and to increase overall safety awareness. It is not intended to be legal, medical, or other expert advice or services, and should not be used in place of consultation with appropriate industry professionals. The information herein should not be considered exhaustive and the user should seek the advice of appropriate professionals.